We aim to ship in stock items within 5 working days of receiving your order confirmation and payment. All US deliveries are sent Priority Mail for a flat rate of $7.95, orders $300 and above ship free. Shipments usually arrive with 2-3 business days.
The shipping and return policy below applies to the entire scarf collection featured in the online boutique. It does not apply to wholesale orders.
SHIPPING MADE-TO-ORDER SCARVES
Scarves which are not in our Ready-To-Wear Collection are made to order and the edges are hand-rolled and hand-sewn by skilled artisans, which takes time. The entire process takes 4-6 weeks to complete before shipping. A tracking number will be sent to your email when your scarf ships.
DELIVERY PEACE OF MIND
We understand that you are busy and it's not convenient for you to wait around all day to sign for deliveries. In addition, shipping insurance does not cover all situations such as stolen, damaged, or missing contents, that occurred after delivery.
As a result of hearing from our customers, we now offer a hassle free delivery guarantee. This service will replace your items and give you peace of mind in the event your delivery is damaged, stolen from your door step, or other unfortunate event after delivery. You will see the option for Delivery Guarantee at checkout.
The confirmation of your order will be sent via email to the email address provided at check-out.
USPS is our preferred carrier to ensure your order arrives as soon as possible. Once shipped, your order will arrive in approximately 2-3 business days.
DELIVERY TO INTERNATIONAL DESTINATIONS
THERESA DELGADO does not deliver internationally. We only deliver packages to the United States.
DELIVERY TO POST OFFICE BOXES
We do not ship to Post Office Boxes (PO BOXES).
We want you to be completely thrilled with your purchase. If you are not satisfied with your order, please use the contact form or email Hello@TheresaDelgado.com, we want your customer experience to be the best possible!
335 E. Albertoni St. #200-560
Carson, CA 90746