Exchanges & Returns

I want you to be delighted with your order. If you are not satisfied I will gladly accept returns and exchanges accompanied by the original receipt for a refund, minus shipping costs, or merchandise credit within 10 days of purchase. If returned between 11 and 30 days, an exchange or merchandise credit will be granted. All refunds will be issued to the original form of payment.

 

RETURN INSTRUCTIONS

 

1. Login to our online return portal using your email address and order ID

2. Choose the products you wish to return or exchange from your order

3. Pack all the item(s) in their original condition, packaging, protective plastic or tissue paper, and please ensure to include the packing slip with your return or it may delay processing.

4. Ensure the box is free of additional labels or text, and secure it and fully seal with shipping tape.

5. Mail to:

THERESA DELGADO

335 E. Albertoni St. #200-560

Carson, CA 90746

Return shipping charges are not refundable, lost packages are the responsibility of the sender, postage and insurance is recommended. Thank you for your support!

 

Have an questions email: Hello@TheresaDelgado.com

 

EXCHANGES BY MAIL

 

1. Email Client Services at Hello@TheresaDelgado.com, indicating the item(s) and your reason for exchanging, and which style you prefer.

2. If the new item exceeds the original total, please include payment information.

3. Pack all the item(s) in their original condition, packaging, protective plastic or tissue paper, and please ensure to include the packing slip with your return or it may delay processing.

4. Ensure the box is free of additional labels or text, and secure it and fully seal with shipping tape.

5. Mail to: THERESA DELGADO, 335 E. Albertoni St. #200-560, Carson, CA 90746 (shipping charges are not refundable, lost packages are the responsibility of the sender, postage and insurance is recommended)

 

Have a question, please use the contact form or email: Hello@TheresaDelgado.com

 

PRICE ADJUSTMENTS

 

Prices are subject to change at any time. I reserve the right to cancel orders containing erroneous prices including those due to technical or administrative errors on our part.